Do you deliver to any address within Canada?
Yes, Canada Post helps us to bring you the best shipping service.
Do you deliver internationally?
Unfortunately no, at this point we do not.
There is no minimum to place an order. Within Canada, orders over $70 (before taxes) are eligible for free shipping.
Orders below $70 are subject to a flat $10 shipping fee.
Where is my order?
Once your order is placed, you'll receive an order confirmation by email. Our warehouse team will then pick and pack your order and you'll receive a final email once your order has been shipped. This shipping confirmation email will include a tracking number for your order so you can track your package until delivery to your door.
How long will it take to receive my order?
All items purchased on this website will be shipped via Canada Post from Vancouver, BC.
Estimated delivery times via Canada Post Expedited:
British Columbia 2–3 days
Alberta 3–4 days
Saskatchewan 3-4 days
Manitoba 4 days
Ontario 4-5 days
Quebec 6-7 days
Prince Edward Island 7-8 days
Nova Scotia 9-10 days
New Brunswick 9-10 days
Newfoundland & Labrador 9-10 days
Yukon 9-10 days
Northwest Territories 9-10 days
Nunavut 9-10 days
Returns & exchanges
What is your return Policy?
Because we want you to be 100% satisfied of your purchase, if you are disappointed about anything you can send us back the item within 30 days of the invoice date.
Shipping and additional fees are at the expense of the sender.
Orders will be refunded to credit card provided at the time of order only.
How long does it take to receive my refund?
Once we received the returned item, we need to proceed to a restock and put it back in our database. It usually takes 7 to 10 days for the refund to show on a bank account statement.
How do I make a return request?
Contact us at firstname.lastname@example.org and we will assist you in the return process.